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Madison & Chenango Counties

Services are available to all victims and their family and friends. Help Restore Hope services are here to help, no matter when the assault occurred or whether you wish to report it to the police. We serve victims regardless of sex, age, race, ethnic background, income level, disability, or sexual orientation.

24 Hour Hotline

Offer non-judgmental support, provides information about domestic violence and sexual assault, and are a source of referrals.
Madison County: 1-855-9NOWSAFE/1-855-966-9723 or (315) 366-5000
Chenango County: 1-855-9NOWSAFE/1-855-966-9723
** Collect Calls Accepted **

Emergency Housing Assistance for Survivors

For victims of domestic violence (physical, emotional and sexual) or rape/sexual assault who need immediate safety. Accessible through the 24 hour hotline @ 1-855-9NOWSAFE/1-855-966-9723 for Madison & Chenango County.

Short-term Crisis Counseling

Make an appointment with a Victims’ Advocate through the 24 hour hotline @1-855-9NOWSAFE/1-855-966-9723. Advocates will offer support, define options, and provide appropriate referrals.

Support, accompaniment and advocacy with legal/medical proceedings

Advocates will meet rape/sexual assault, domestic violence and stalking victims at area hospitals or police agencies to provide crisis intervention and systems’ assistance. Information for domestic violence and rape/sexual assault victims regarding basic legal information, victims’ rights and referrals for legal advice. Assistance with writing Orders of Protection, Child Custody, and other petitions for Family Court on an emergency and non-emergency basis.

Support Groups

"Empowered" is a ongoing support group for survivors of domestic violence or for individuals still in a domestic violence relationship. The group provides participants with a healthy and safe environment to build a support network with other survivors and to explore their journey towards healing.

Short -Term Domestic Violence Educational Group that addresses the dynamics of domestic violence.

Short -Term Stress Management Support Group for individuals impacted by sexual trauma - group includes activities such as yoga and mindfulness mediation strategies.

Community Education and Professional Training

Liberty Resources' Help Restore Hope Center offers training and presentations to community groups, schools, professionals and others on a wide variety of related issues, including: Talking about Touching Program (for elementary students), healthy relationships, Domestic Violence 101, Intimate Partner Violence and Pregnancy, and other topics. To request a training or presentation, please contact the Madison County Help Restore Hope Center office @ (315) 363-0048.

NYS Crime Victims Assistance Provider

If you or a loved one is a victim of a reported crime, you may be eligible to receive Compensation through the NYS Office of Victims' Services (OVS). Upon eligibility, an Advocate may assist with the NYS OVS application. Compensation may include medical bills, counseling, essential personal property and related expenses. For more information contact a Help Restore Hope Advocate or contact directly at This email address is being protected from spambots. You need JavaScript enabled to view it. (New York State Office of Victims' Services).

Adult and Child Therapy

Program provides free and confidential services to those impacted by sexual assault, domestic violence or other violent crimes in Madison County, regardless of when the crime occurred, and whether or not  it was reported to the police. Please call the HRHC hotline @1-855-9NOWSAFE/1-855-966-9723 to speak with an advocate, who will help you with the therapy referral process.